⁉️FAQs
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❓Security FAQ❓Certification FAQ❓Reviewer FAQWho should use Zephyr?
Anyone who is seeking to improve their drone flight skills or receive training for a specific industry. For more information on the features Zephyr has to offer please reference our features. Zephyr was designed from the ground up to be a training tool for growing real world skills. The enterprise version includes the Learning Management System meant to be used in classroom, workforce development, and training program environments. It is also great for businesses to track simulated flight times and scores of internal and contracted operators.
Is there a demo available for Zephyr?
We offer a free option for individual accounts here. We also offer a risk-free trial to enterprises that would like to explore the advantages of incorporating Zephyr into their training operations. Interested parties may request a demo by contacting us at contact@littlearms.com.
Are there any tutorials or videos for Zephyr?
Most of the simulator is self contained. Instructions will show on the left side of the screen in modules and the after action reports provide information about lost points. Basic Tutorials:
Downloading and Installing Zephyr (Windows)
Reports on Free and Individual Accounts
Creating a Course and Assignments
I run a training program, what can Zephyr do for me?
The learning management system (LMS) is a highly effective tool that can be utilized to increase operational efficiency of your training program. Using our web portal in combination with Zephyr Drone Simulator, instructors and operators can view data on the flights of both individuals and entire classes. More information on the features Zephyr has to offer can be found on our features. Zephyr can save you both time and money by allowing you to track student progress without having to look over their shoulder. It also reduces the chances of drones being destroyed or damaged in training through operator error. Zephyr was designed to allow many students to go through training at one time, so if you have a limited number of drones that can be flown at one time, Zephyr is a great way to allow students to train as they prepare and cycle through using the physical drones. Using Zephyr also increases both instructor confidence in their students and student confidence in themselves since they will have a better foundation for how to fly and control a drone than if they jump straight into trying to fly expensive equipment in the field.
I am having issues logging in to my account
If you are getting an email/password invalid combination you may need to reset your password. If you have not logged in for an extended period of time, you may need to initiate a password reset even if you have not forgotten it. You can initiate a password reset by going to the Zephyr site at https://zephyr-sim.com/login then clicking login in the top right, and clicking forgot password. This will generate an email with a link to finish the password reset process. Note: if you can login to the website, but not the simulator, you may still need to do a password reset.
Is my controller compatible with Zephyr?
You can find the list of the latest supported controllers here.
Zephyr is showing unknown device but i have a compatible controller hooked in
You may have another controller or HID device connected that could be conflicting with the input. These can include gamepads, joysticks, and other controllers. Please make sure to unplug any devices that could be causing the conflict (excluding mouse and keyboard).
What are the system requirements to use Zephyr?
You can find the current system requirements here.
Do we offer discounts for bulk purchases?
For large enterprise/educational orders we can offer volume discounts. A minimum of 100 licenses is required in a single order for these discounts to apply. For more information on these purchases please reach out to sales@littlearms.com and we will help find the solution that is right for you.
How do I add students to my enterprise/institution account?
First you need to make sure you have licenses available. Depending on how your account is setup, you can purchase them directly through the website or by contacting our sales team.
Steps for adding students after acquiring the licenses:
Login to https://zephyr-sim.com/login
If you are not on your management page, click the Dashboard button in the top right
Once you are on the Dashboard, click Manage on the left
If you haven't created a course yet, you need to do that first. If you've created a course skip to step 8.
Click the courses Tab
Click the green Create button
Fill out the fields and click Create again.
Click the Users Tab
Click "Invite Student"
Select the course you wish for the student(s) to be assigned to
Enter the email(s) of your student(s), separated by commas if there are multiple
Click Invite and they will be sent invitation emails that will automatically tie them to your institution and course when they complete it.
When I try to login to the website it is giving me the error: "Try again or contact support."
This can sometimes occur if you are using an older or unsupported web browser such as Internet Explorer. Please try again using Chrome, Firefox, or Edge. If the problem persists, please reach out to our support team.
I get a "Failed to Load Mono" error when trying to launch Zephyr; how do I fix this?
The "Failed to Load Mono" error when launching Zephyr is usually the result of corrupted files during the download or installation process. The Little Arms Launcher has a "Scan and Repair" option that will correct this issue. To run the scan and repair, close the error dialogue box if it is still open.
Click the button with the 3 dots to the right of the "Launch" button on the Zephyr tab to access the options.
Select "Scan and Repair" This will run for a moment and clear out corrupted files. Wait for the process to finish
Once it completes, you should be able to click the Launch button and use Zephyr as expected
Mobile Controller Questions
Due to limited use and frequent issues, we have decided to end support for the mobile controller. If you currently use the mobile controller, you may continue to do so, but it will likely be phased out in future updates. As such, we will not be able to offer any support or troubleshooting if you encounter issues.
When is "X" feature coming to Zephyr?
Zephyr is a constantly growing and evolving training platform. We take user and customer feedback very seriously and do everything we can to make Zephyr the best drone training tool possible. If you have feedback or specific features you or your institution requires please contact us at support@littlearms.com.
We have also worked with schools and businesses to create content specifically for their students, employees and customers through a software development agreement. Please contact our sales team if you are interested at sales@littlearms.com.
Can I change the controls setup in Zephyr?
Yes, users are able to configure the controller/transmitter to any configuration from the available channels. In the simulator there is a calibration and mapping menu where users can customize inputs to their liking.
Does Zephyr incorporate mission planning/autopilot?
Zephyr does not currently contain any auto-pilot features or mission planning. Some drone models have obstacle avoidance which can be activated.
What types of specific training are offered?
All of the modules are built strategically to provide effective training in a progressive learning environment. As the user progresses through the scenarios and modules, each module encompasses the principles learned in previous objectives, increasing the knowledge retention of the user. In most modules, users can fly in different ways or styles and still be successful. As we develop Zephyr further, we will be adding more modules for specific industries such as cinematography, surveying, inspection, and modules for first responders.
Do you fly in FPV or VLOS in Zephyr?
Both modes are displayed and accessible in Zephyr. By default, the camera can be switched in-flight by pressing the spacebar.
Can I log flight hours in Zephyr?
Zephyr logs flight time in the simulator, which is stored and can be accessed later online through the integrated learning management system. If you are idle for too long in the simulator, it will not count your report/flight time for that module. The simulator will notify you if this occurs. This is done to keep logged flight time meaningful and to accurately report the amount of time a user flies in the simulator.
We also have an optional integration with Drone Logbook where you can send your reports automatically from Zephyr to the Drone Logbook system to be included in your simulated flight time.
Is there a mobile version of Zephyr?
No, Zephyr is a PC and Mac based platform. There is a free mobile controller available for Zephyr, but this is simply a touch screen controller that can be connected via your internet network and does not run the entire simulator platform on the mobile device.
Is Zephyr available in my country?
For the majority of countries, the answer is yes. However, please be aware that Zephyr is currently localized to the United States and focuses on the US Federal Aviation Administration laws and regulations. You can find the complete list of countries Zephyr is NOT AVAILABLE here.
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