# Reviewing A Certification

## Signing up as a Reviewer <a href="#signing-up-as-a-reviewer" id="signing-up-as-a-reviewer"></a>

A Zephyr Administrator will send you an invite link to register on [zephyr-sim.com](http://zephyr-sim.com/) as a Reviewer.

If you already have a Zephyr account, a Zephyr Administrator will add the Reviewer role to your account. The next time you sign in on [zephyr-sim.com](http://zephyr-sim.com/) you will see a role select option in the navigation bar.

<figure><img src="https://1836517361-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb4gMJ8PjT5QccaZNi3oB%2Fuploads%2FFn7As9X1huAXSi519U8Q%2Fimage.png?alt=media&#x26;token=66ebb796-d4c2-4cb3-b950-839a0454c484" alt=""><figcaption></figcaption></figure>

## Reviewer Dashboard <a href="#reviewer-dashboard" id="reviewer-dashboard"></a>

The Reviewer Dashboard shows a *Recent Activity* and a *Reviews Completed* card.

The *Recent Activity* card will show any of your personal recent activity such as Zephyr SIM Reports as well as recent certifications that require attention.

The *Reviews Complete* card will show the number of certifications that you have reviewed in a given month.

## Certifications Management <a href="#certifications-management" id="certifications-management"></a>

The most important dashboard page for a reviewer is the **Certifications** tab

<figure><img src="https://1836517361-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb4gMJ8PjT5QccaZNi3oB%2Fuploads%2FOdQvAjpDnIgi04nTmDzb%2Fimage.png?alt=media&#x26;token=546e8196-7e61-4fd6-a080-955e5ae0eed5" alt=""><figcaption></figcaption></figure>

On the **Certifications** tab, you will be able to manage and review certifications

<figure><img src="https://1836517361-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb4gMJ8PjT5QccaZNi3oB%2Fuploads%2FN9dCsUDwlT6hl92xWPW8%2Fimage.png?alt=media&#x26;token=9bf1e5b9-0c98-4988-93c0-5c80368fbd3f" alt=""><figcaption></figcaption></figure>

The *My Certifications* table displays certifications that you have personally purchased. This tab will be seldom used as a Reviewer.

The *Manage Certifications* table is where the majority of Reviewer work is done

<figure><img src="https://1836517361-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb4gMJ8PjT5QccaZNi3oB%2Fuploads%2FNfoTQTxLjuS3evZoJR4e%2Fimage.png?alt=media&#x26;token=5b54fd0e-7838-4292-9c5b-8122cfda0368" alt=""><figcaption></figcaption></figure>

Certifications in the *Manage Certifications* table can have the following statuses:

* **Reviewing** - certification is currently under review
* **Awaiting Review** - certification is ready to be reviewed
* **Awaiting Attempt** - certification is ready for user to submit an attempt
* **Awaiting Reattempt** - certification is ready for user to submit another attempt (if first attempt was denied)
* **Current** - certification is current
* **Denied** - certification is denied
* **Not Started** - certification has not been activated
* **Expired** - certification has expired
* **Revoked** - certification has been revoked
* **Suspended** - certification has been suspended

Depending on the certification’s status, you will have different options when clicking the gear icon. Regardless of status, though, you will have a “View” option where you can see details about the certification

<figure><img src="https://1836517361-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb4gMJ8PjT5QccaZNi3oB%2Fuploads%2F7w82csKwOK1xgsb4G1ED%2Fimage.png?alt=media&#x26;token=84345d9b-a4c8-4b65-b2d4-723fbf47259b" alt=""><figcaption></figcaption></figure>

## Reviewing a Certification <a href="#reviewing-a-certification" id="reviewing-a-certification"></a>

To review a certification, you will need to:

1. Login to [![](https://zephyr-sim.com/public/favicon-32x32.png)Zephyr](http://zephyr-sim.com/) to process the request
2. Click **Certifications** on the left-hand navigation menu
3. Click the **Manage Certifications** table to expand it
4. Find the certification in the table that you would like to review
   1. Its status should be **Awaiting Review**. If not, follow[ these instructions](https://littlearms.atlassian.net/wiki/spaces/ZW/pages/2506424321?atlOrigin=eyJpIjoiM2E1OWJmY2I4M2MxNGZjODgxNzU2OGExZGM5ZmI2OWMiLCJwIjoiYyJ9#certification-already-being-reviewed)
   2. Note: you may also claim certifications that are **Awaiting Attempt**. Under special circumstances, you may bypass the attempt submission process. For instance, if you live-proctor an attempt either in person or through a virtual meeting, you may bypass the attempt submission process. In the *notes* field when you are approving or denying the certification, you will need to note these circumstances.
5. Click the “Cog” Icon for the Certification then click “Claim”

<figure><img src="https://1836517361-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb4gMJ8PjT5QccaZNi3oB%2Fuploads%2FEoIKQoso5EYJko2YXKIR%2Fimage.png?alt=media&#x26;token=2305baba-d2b8-46e6-90b5-391a3c718231" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
“Claiming” a certification simply reserves that certification for you to review it. This prevents other Reviewers from reviewing the same certification
{% endhint %}

6. Once the Certification is Claimed, you will be able to summon the “Review Certification Attempt” window

<figure><img src="https://1836517361-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb4gMJ8PjT5QccaZNi3oB%2Fuploads%2FgsHMRX1xTIVS8s2AYDav%2Fimage.png?alt=media&#x26;token=2ac90bf9-da27-4cc2-81b2-5d0d0efc64b8" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1836517361-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb4gMJ8PjT5QccaZNi3oB%2Fuploads%2F8tK4UUR5b4IlcEmbbnu3%2Fimage.png?alt=media&#x26;token=9c610fa1-dd93-48e2-958e-0791bd261593" alt=""><figcaption></figcaption></figure>

7. Click the “View” button to open the user’s attempt in a separate window

{% hint style="info" %}
If you have issues viewing the video: Follow the FAQ instructions for [Video format unrecognized](https://littlearms.atlassian.net/wiki/spaces/ZW/pages/2506424321?atlOrigin=eyJpIjoiM2E1OWJmY2I4M2MxNGZjODgxNzU2OGExZGM5ZmI2OWMiLCJwIjoiYyJ9#format-unrecognized) and [Video link is private or taken down](https://littlearms.atlassian.net/wiki/spaces/ZW/pages/2506424321?atlOrigin=eyJpIjoiM2E1OWJmY2I4M2MxNGZjODgxNzU2OGExZGM5ZmI2OWMiLCJwIjoiYyJ9#private-link)
{% endhint %}

8. Once you review the user’s video attempt, you may mark the attempt as “Approve”, “Deny”, or “Reattempt”
   1. Approve - the attempt was sufficient to merit the certification
   2. Deny - the attempt was no sufficient to merit the certification
   3. Reattempt - the attempt was technically incorrect, but the reviewer is allowing the user to resubmit

{% hint style="info" %}
You **must** submit notes explaining why their attempt was denied
{% endhint %}

{% hint style="info" %}
You **must** submit notes explaining what was incorrect with their submission
{% endhint %}

{% hint style="info" %}
Allowing a reattempt still constitutes a single certification review
{% endhint %}
